Enquire

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To order, or enquire about a particular piece, contact us at info@alexander-e-grace.com

Please, quote the reference number of any items in which you have interest and let us know your home country; for the calculation of delivery cost.

 

Guarantee

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All of our items are guaranteed to be genuine and of the period stated. This guarantee is without time limit.

It covers the original purchase price and shipping cost.

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Please, contact us prior to conducting any destructive testing.

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Payment

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Regrettably, we can only accept payment by bank transfer.

As we are based in the United Kingdom, this is in Pounds Sterling (GBP).

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Delivery

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We do not profit from our packing and shipping service.

We will endeavour to find the most cost effective means to facilitate your shipment.

All shipments will be tracked and require your signature upon delivery.

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Insurance for loss and/or damage is optional, and is generally charged at a rate of 3% of the shipment's value.

We would advise to insure your delivery. As such, the insurance cost is automatically added to the total amount due unless we are advised that insurance is not required.

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Overseas buyers should ensure, prior to purchase, that they are aware and prepared to deal with any local import restrictions, customs conditions or taxes in their home country. Any goods delayed or lost due to refusal or failure to deal with customs requirements is not our responsibility and cannot be a reason to claim non-receipt, and is not covered by our insurance.

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